Privacy Policy

 

Privacy Policy (WallsRunnerCube)

Effective Date: 07 Mar 2026

WallsRunnerCube (“the App”, “the Game”, “we”, “us”) respects your privacy. This Privacy Policy explains what information is handled when you use WallsRunnerCube on iOS, why it is handled, and what choices you have.

1) What the Game Is

WallsRunnerCube is an endless runner where a cube avoids obstacles by jumping across surfaces like walls and the ceiling. No account is required to play.

2) Information We Collect

A. Information you provide

  • The Game does not require registration and does not ask for your name, phone number, address, or identity details to play.

  • If you contact support, you may provide your email address and any information you include in your message (e.g., screenshots, device details).

B. Information stored on your device (local game data)
To operate correctly, the Game stores certain data locally on your device, such as:

  • High score and best run stats

  • Gems/currency totals (if used)

  • Cosmetic selections (cube color/face/skins)

  • Settings (music/SFX toggles, vibration, difficulty options if present)
    This data is stored on-device and used to keep your progress and preferences.

C. Technical/diagnostic data (only in limited cases)
WallsRunnerCube is designed to function without collecting personal information. However, in some cases, technical data may be processed, such as:

  • Device model and iOS version (typically included in crash logs)

  • Crash or performance diagnostics if you choose to share them (via Apple or when emailing support)

  • App version and session-related information (non-identifying) needed to troubleshoot issues you report

3) Third-Party Services

Depending on how you build/publish the app, WallsRunnerCube may include optional third-party services (for example ads, analytics, crash reporting, or in-app purchases). If included, those providers may collect information such as:

  • Device identifiers (e.g., Advertising Identifier / IDFA, if tracking permission is granted)

  • Approximate location (derived from IP address)

  • Usage events (e.g., session duration, screens viewed)

  • Crash logs/performance signals

Important:

  • If you do not integrate these services, the Game will not share data with them.

  • If you do integrate them, their data handling is governed by their own privacy policies and Apple’s platform rules.

4) How We Use Information

We use information only for purposes such as:

  • Running the Game and saving your settings locally

  • Restoring your preferences during gameplay

  • Responding to support requests

  • Debugging, crash fixing, and improving stability (when diagnostics are provided)

  • Compliance with legal obligations

5) Sharing of Information

We do not sell your personal information. We may share information only:

  • With service providers you choose to use or that are integrated (ads/analytics/crash tools), if applicable

  • If required by law, regulation, or legal process

  • To protect users, prevent fraud/abuse, and maintain security of the Game

6) Data Retention

  • Local game data remains on your device unless you delete the app or reset the device.

  • Support messages (email) are kept only as long as needed to resolve your request and for basic recordkeeping, then deleted or anonymized.

7) Security

We use reasonable safeguards to protect information handled through support communications. No online transmission is guaranteed 100% secure, but we take practical steps to protect your data.

8) Your Choices and Controls

  • You can remove local data by uninstalling WallsRunnerCube.

  • If your build includes ads/analytics, you can control tracking permissions in iOS settings (including limiting ad tracking and managing app permissions).

  • You choose what you share when contacting support.

9) Children’s Privacy

WallsRunnerCube is intended for a general audience. We do not knowingly collect personal information from children. If you believe a child has sent us personal information via support, contact us and we will delete it.

10) International Users

If you contact support, your message may be processed in countries where we or our service providers operate. We apply appropriate safeguards where required.

11) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted at this URL and the effective date will be revised.

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Support URL

  Support (WallsRunnerCube) Need help? Contact us and we’ll respond as soon as possible. When contacting support, please include: Device model (example: iPhone 12) iOS version Game version (App Store version) What you were doing when the problem happened Screenshot or short screen recording (recommended) FAQ / Troubleshooting 1) The game crashes or freezes Close and reopen the app Restart your device Update iOS and update WallsRunnerCube to the latest version If it still happens, email us with steps to reproduce and a screen recording if possible 2) Lag or low performance Close background apps Disable Low Power Mode (optional) Restart device Email support with your device model and iOS version if performance is consistently poor 3) No sound / music Check in-game Music/SFX toggles Check device volume and silent mode Use headphones once to test audio routing Restart the app 4) My high score / cosmetics reset WallsRunnerCube stores progress locally on your device. Reinstalling the app...
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