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Support (WallsRunnerCube) Need help? Contact us and we’ll respond as soon as possible. When contacting support, please include: Device model (example: iPhone 12) iOS version Game version (App Store version) What you were doing when the problem happened Screenshot or short screen recording (recommended) FAQ / Troubleshooting 1) The game crashes or freezes Close and reopen the app Restart your device Update iOS and update WallsRunnerCube to the latest version If it still happens, email us with steps to reproduce and a screen recording if possible 2) Lag or low performance Close background apps Disable Low Power Mode (optional) Restart device Email support with your device model and iOS version if performance is consistently poor 3) No sound / music Check in-game Music/SFX toggles Check device volume and silent mode Use headphones once to test audio routing Restart the app 4) My high score / cosmetics reset WallsRunnerCube stores progress locally on your device. Reinstalling the app...